ZYNEXEL – Privacy Policy
Last Updated: November 30, 2025
Zynexel (“we”, “our”, “us”) is committed to protecting your privacy and ensuring transparency in how information is handled across the Zynexel Ecosystem. This policy applies to:
Zynexel (Corporate) – zynexel.com
Zynexel Network - store.zynexel.com
Zynexel Fiber
Zynexel Tools - zynexeltools.com
Zynexel Academy
Zynexel IT
This website does not sell physical products, does not process returns, does not ship items, and does not offer commercial warranties. Its purpose is informational and organizational only.
By using this website, you agree to the practices described below.
1. Information We Collect
Name
Email address
Phone number
Messages submitted through contact forms
Inquiry details related to partnerships, services, or business opportunities
1.2 Information Collected Automatically
When browsing our site, we may collect:
IP address
Browser and device type
Pages visited
General location (approximate)
Basic analytics data for performance and security
We do not collect sensitive personal data.
2. How Your Information Is Used
We use information solely to:
Respond to inquiries and business requests
Communicate with carriers, vendors,partners, and technicians
Improve website performance and security
Maintain platform functionality
Provide accurate information across the Zynexel Ecosystem
We do not sell, rent, or trade personal information.
3. Sharing of Information
Information may be shared only with:
3.1 Trusted Service Providers
Such as:
Website hosting platforms (Durable)
Cloud services
Email service providers
Security and analytics tools
These providers use the information only to support technical functionality.
3.2 Legal Requirements
We may disclose information if required by:
Law enforcement
Regulatory authorities
Legal processes
4. Cookies & Analytics
Our website may use cookies to:
Improve loading and performance
Maintain security
Understand general traffic patterns
Enhance user experience
You may disable cookies in your browser settings, though functionality may be limited.
5. Data Protection & Security
We use platform-level protections to safeguard your information, including:
Encrypted transmission
Secure hosting environments
Access controls
Automated threat detection
Although no system is completely risk-free, we follow industry-standard practices.
6. Your Rights
You may request:
Access to your information
Correction or updates
Deletion of stored data
Clarification on how your information is used
Contact us at:
317-517-7668
7. Children’s Privacy
This website is not intended for individuals under 13.
We do not knowingly collect information from children.
8. No Sales, No Shipping, No Returns, No Guarantees
Zynexel.com is an informational corporate website.
Therefore:
We do not sell physical products
We do not offer shipping
We do not process returns or exchanges
We do not provide commercial warranties
We do not collect payment information
Any purchases made through external Zynexel divisions (e.g., Zynexel Tools, Zynexel Network) are subject to their own policies.
9. Policy Updates
We may update this Privacy Policy to maintain clarity, accuracy, and compliance.
The “Last Updated” date will reflect the most recent revision.
10. Contact Information
For any questions regarding this policy:
Zynexel – Corporate Division
317-517-7668
zynexel.com
We remain committed to transparency, integrity, and responsible data practices across the entire Zynexel Ecosystem.